Privacy Policy | mysite

Privacy Policy

Type of information we collect:

We receive, collect and store any information you enter on our website or provide us in any other way.  In addition, we collect the internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.  Your personal information will be used for the specific reasons stated above only.

Why we collect this information: 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

How we store, use, share and disclose our site visitors' personal information:

Our company is hosted on the Wix.com platform.  Wix.com provides us with the online platform that allows s us to sell our products and services to you.  Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications.  They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standard Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our site visitors: 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.  For these purposes we may contact you via email, telephone, test messages, and postal mail.

 

How we use cookies and other tracking tools: 

At Balboni Custom Jeweler, LLC your privacy matters to us and we are committed to respect and protect your privacy and your personal information.  Balboni Custom Jeweler, LLC will not rent, sell, or share personally identified information (PII) about you with other people or companies except for services you've requested, when we have your permission, or when action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of these terms and conditions, or as otherwise required by law or a policy or notice contained or associated with a specific product or service.

As you browse balbonicustomjeweler.com and balbonicustomjeweler.jewelershowcase.com, we use cookies to collect non-personal information including standard internet log information and details of your behavioral patterns upon visiting our website pages.  The information from the cookies is used to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site.  We do not require that you accept cookies however some functionality on our web site, our product or service checkout process, and products and serves my be disabled if you decline to accept cookies.

Balbonicustomjeweler.jewelershowcase.com uses Hotjar web analytics service and Google AdWords remarking.  Hotjar may record mouse clicks, mouse movements and scrolling activity.  Both Hotjar, nor Google, collect personally identifiable information that you do not voluntarily enter in this website.  Hotjar does not trace your browsing habits across web sites which do not also use Hotjar services.

Any disputes arising out of or related to usage of balbonicustomjeweler.jewelershowcase.com shall be governed by, and construed and enforced in accordance with the laws of the State of Connecticut.

How to withdraw your consent:

If you don't want us to process your data anymore, please contact us at info@balbonicustomjeweler.com or send us mail to:  

Balboni Custom Jeweler, LLC 

705 North Mountain Road

Suite 102-B

Newington, CT 06111

Privacy policy updates: 

We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions/Contact Information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@balbonicustomjeweler.com or send us mail to:  

Balboni Custom Jeweler, LLC, 

705 North Mountain Road

Suite 102-B

Newington, CT 06111

TEL: 860-337-2050/Email: info@balbonicustomjeweler.com

ADDRESS
705 North Mountain Rd, Suite 102-B

Newington, CT 06111

Office Hours:

M-Th: 9:00 a.m. - 6:00 p.m.

Fri: 9:00 a.m. - 5:00 p.m.

Sat: 9:00 a.m. - 4:00 p.m.

Sun: Closed
Online Store Hours: 24/7

Phone Support: 9:00 a.m. - 8:00 p.m. Monday - Sunday

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